Are earrings safe for sensitive ears? Earrings are made of a zinc alloy metal. They are lead and nickel free. Myself, along with hundreds of customers have sensitive ears and have never had an issue. Please follow care instructions in order to avoid other irritations.
What is a "setting"? The Setting refers to the metal part of the jewelry. When you shop at any jewelry store, you more commonly choose between silver or gold settings.
How are items package? Each piece of jewelry is put onto it's own card and placed into a cotton filled boxes. Jewelry will be shipped in a bubble poly mailer. Large orders are wrapped in tissue paper and bubble wrap (as needed) and then shipped in a box.
My order says it was delivered, but I do not have it, Help!? I am sorry to hear that!!! Unfortunately, we have no control over packages once they have been checked in by the carrier. Please contact the carrier directly any issues. Keep us informed so that we can assist in any way. You can find more information on our policy page.
What are your care recommendations? Clean your jewelry with a soft, dry cloth. Do not submerge or spray with water or chemicals (i.e. hairspray, perfume, cleaner, etc.). Do not wear in the shower or leave in the bathroom, while showering. Do not apply excessive pressure or just throw earrings in your purse. Store in an open area. Avoid mixing fine jewelry with fashion jewelry. Tees should be washed with like colors, inside out, and on cold. Tumble dry, low.
Do you have a physical shop? At this time, we are an online business, located in Hitchcock, TX. We travel to many craft shows and events in our boutique trailer. Daydreamer Designs is also sold in thousands of boutique across the United States and Canada.
Do you offer donations or fundraisers? We love to help when we can! Feel free to reach out and we will see what we can do.
Can I return my order for a refund? Seeing as pieces are made to order, we do not offer returns or exchanges. This is also to avoid health and sanitation issues.
Can I order a Gift Card? You sure can! Click HERE to purchase one today!
Can I use more than one discount code? Sorry, girl! You can't have your cake and eat it too ;)
I forgot to apply the discount code to my order, can you refund me? Unfortunately, we can not.
What are your business hours? Our regular work schedule is Monday - Friday, 8AM-6PM. However, we are sometimes available on weekends. Messages, texts, emails, etc. will be responded to during regular business hours.
Do you offer wholesale pricing? Absolutely!! Apply HERE!
What does AB mean for the druzy jewelry? AB stands for Aurora Borealis (Which means "northern lights"). Aurora Borealis stones have a special iridescent finish that shines with many colors.